Diploma in Hospitality & Hotel Management (DHHM)

The Diploma in Hospitality & Hotel Management (DHHM) is a comprehensive 6-month program designed to equip students with the skills and knowledge needed to excel in the hospitality industry. With a strong emphasis on hotel operations, the course prepares students to meet industry standards through practical training and theoretical foundations. This program is tailored to meet the growing demand for skilled professionals in hotels, resorts, and tourism enterprises, providing a seamless transition from learning to employment.

• Guaranteed Job Placement: Minimum salary of ₹10,000 per month in various locations of Igloo Stays, a venture under Sign Up BC (Group of Companies).
• Hands-on Learning: Blend of 40% theory and 60% practical training.
• Hybrid Classes: Flexibility to attend theory sessions in-person or online.
• Industry-Focused: Covers all essential hotel operations topics.

Learning Outcomes: 

• Master the fundamentals of customer service and hospitality management.
• Develop strong business etiquette and communication skills.
• Gain practical knowledge of hotel operations and departmental workflows.
• Acquire proficiency in basic computer applications relevant to the industry.
• Understand the principles of business and their application in the hospitality sector.

Course Outcomes

• Be job-ready to take up roles in hotel operations immediately upon course completion.
• Demonstrate operational excellence in customer service and front-office tasks.
• Exhibit professionalism, problem-solving, and teamwork skills critical to the hospitality industry.

• A genuine passion for the hospitality industry.
• Minimum educational qualification: 12th pass.
• Age limit: 26 years or younger.
• Open to individuals of all genders.

Study Pathways:
Upon completing this diploma, students can pursue advanced qualifications in hotel management (Bachelor’s degree or higher diplomas) or specialised certifications in tourism or hospitality technology.

Career Pathways:
Graduates can build a career in roles such as Front Office Assistant, Guest Relations Executive, Reservation Assistant, Room Service Coordinator, Housekeeping Supervisor, Operations Trainee in the hospitality sector.

• Customer Service: Building exceptional service standards and handling guest experiences.
• Business Etiquettes: Professional behavior and communication skills in hospitality settings.
• Principles of Business: Understanding business basics and their applications in the industry.
• Business Departments: Insights into various departments such as HR, Marketing, Business Development, etc.
• Basic Computer Knowledge: Essential software and tools used in hotel operations.
• Hospitality Management: Comprehensive knowledge of managing hospitality businesses.
• Hotel Operations: In-depth understanding of daily operations and workflow management in hotels.